Terms and Conditions

Terms and Conditions

 

Last Updated: Date08/26/2024

 

1. Introduction

 

Welcome to Hawair LLC ("Hawair LLC is our Company”). These Terms and Conditions ("Terms") govern your use of our ride-share transportation services ("Services") provided through our mobile application or website. By accessing or using our Services, you agree to comply with and be bound by these Terms.

 

2. Acceptance of Terms

 

By using our Services, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree with any part of these Terms, you must not use our Services.

 

3. Services Provided

 

We offer a platform that connects riders with drivers for the purpose of transportation. We are not a transportation carrier and do not provide transportation services directly. Instead, we facilitate the connection between riders and drivers who provide the actual transportation.

 

4. User Accounts

 

To use our Services, you must create an account with us. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account login credentials and for all activities that occur under your account.

 

5. Rider and Driver Responsibilities

 

Riders: You agree to provide accurate information regarding your pickup and drop-off locations, and to pay for the ride using the payment methods we accept. You are responsible for any additional fees that may apply, such as tolls or surge pricing.

 

Drivers: You agree to provide transportation services in a safe and professional manner, comply with all applicable laws, and ensure your vehicle is in good working condition.

 

6. Payment and Fees

 

Payment: Payment for rides is processed through our platform. By using our Services, you authorize us to charge the payment method you have provided for the amount of the ride fare and any applicable fees or charges.

 

Fees: We may charge service fees or commissions to drivers and/or riders. These fees will be disclosed to you before you confirm a ride.

 

7. Cancellation and Refund Policy

 

Riders: You may cancel a ride request subject to our cancellation policy. Cancellation fees may apply depending on the timing and circumstances of the cancellation.

 

Drivers: Drivers may cancel ride requests but may be subject to penalties or fees if cancellations are made after accepting a ride.

 

8. User Conduct

 

You agree to use our Services only for lawful purposes and in a manner that does not infringe on the rights of others or restrict or inhibit anyone else’s use of our Services. Prohibited conduct includes, but is not limited to, harassment, abuse, or any illegal activities.

 

9. Limitation of Liability

 

To the maximum extent permitted by law, [Your Company Name] and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

 

Your use or inability to use our Services.

Any unauthorized access to or use of our servers and/or any personal information stored therein.

Any interruption or cessation of transmission to or from our Services.

Any bugs, viruses, trojans, or the like that may be transmitted to or through our Services by any third party.

10. Dispute Resolution

 

Any disputes arising out of or relating to these Terms, or the use of our Services shall be resolved through binding arbitration in accordance with the rules of [Arbitration Institution]. The arbitration will take place in [Location], and the arbitrator's decision will be final and binding.

 

11. Changes to Terms

 

We may update these Terms from time to time. We will notify you of any significant changes by posting the new Terms on our website or app. Your continued use of our Services after any changes indicates your acceptance of the updated Terms.

 

12. Termination

 

We reserve the right to suspend or terminate your account and access to our Services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to our Services or other users.

 

13. Contact Us

 

If you have any questions or concerns about these Terms, please contact us at:

 

 

Hawair LLC

502 W 7TH Street Suite 100

ERIE PA 16502 

admin@hawair.com

+1 215 539 5372