Privacy and Policy
Privacy Policy
Last Updated: 08/26/2024
1. Introduction
Welcome to [Hawair LLC ("Hawair LLC is our Company", ). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ride-share transportation services ("Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect and process the following types of information:
Personal Information: Information that identifies you as an individual, such as your name, email address, phone number, and payment information.
Ride Details: Information about your rides, including pickup and drop-off locations, ride times, and route information.
Device Information: Information about the device you use to access our Services, including your IP address, device type, operating system, and mobile network information.
Location Information: Precise location data when you use our Services, which includes your real-time geographic location for the purpose of facilitating rides and improving our Services.
Usage Information: Information about how you use our Services, including your interaction with the app, search queries, and other usage statistics.
3. How We Use Your Information
We use the collected information for the following purposes:
To Provide and Improve Our Services: To process your rides, manage payments, and provide customer support.
To Communicate with You: To send you updates, notifications, and promotional information related to our Services.
To Personalize Your Experience: To tailor the Services to your preferences and provide a more personalized experience.
To Ensure Safety and Security: To detect, prevent, and address fraud, abuse, and other illegal activities, and to protect the safety of our users.
To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
4. How We Share Your Information
We may share your information in the following circumstances:
With Service Providers: We may share your information with third-party service providers who assist us in operating our Services, such as payment processors, IT support, and analytics providers.
With Business Partners: We may share information with our business partners for marketing and promotional purposes, subject to your consent where required.
For Legal Reasons: We may disclose your information if required by law, to comply with legal processes, or to protect our rights, privacy, safety, or property.
In the Event of a Business Transfer: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no security measures are completely foolproof, and we cannot guarantee the absolute security of your information.
6. Your Choices
You have the following choices regarding your information:
Access and Update: You can access and update your personal information through your account settings or by contacting us.
Opt-Out: You can opt out of receiving promotional communications by following the instructions in those communications or by contacting us directly.
Location Data: You can control the collection of location data through your device settings.
7. Children's Privacy
Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website or app. Your continued use of our Services after any changes indicates your acceptance of the updated policy.
9. Contact Us
admin@hawair.com
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: admin@hawair.com
Hawair LLC
502 W 7TH Street Suite 100
ERIE PA 16502
admin@hawair.com
+1 215 539 5372